Online account access and payment options

View your bill, monitor your consumption, or pay your bill for free using a VISA, Mastercard, Discover, American Express or a check.

Payments can be made by selecting the option to “Create an Account” by using the Billing ID located below the Account Number on your billing statement. The enrollment process only takes a few minutes and for your protection, your Billing ID information will not be given over the phone so please have your information ready.

No time to create an account? Select “Checkout as guest” to make a payment using your Account Number.

Please Read

Frequently Asked Questions

Link to the Online Pay My Bill Site

Automatic Payment Form

Avoid the hassle of writing a check each month for your water and sewer bill. Sign up for automatic payment by completing the ACH Agreement and returning it along with a voided check to our office, by fax (970-226-0186) or by email

With this system, your bill will be deducted on the due date shown on your statement. It may take up to one billing period before enrollment becomes effective. Continue to pay your bill until you receive notice that your bill will be automatically deducted. Once you have been notified of a pending payment, automatic payments can not be stopped. Please advise our office as soon as you are aware that you will be closing your account.

** Final bills are not automatically deducted and will need to be paid by another method.

ACH Agreement Form for Automatic Payment
ACH Instructions

Other Payment Options:

Payments can be made by mail with a check via our payment processing center:
Mailing address: P.O. Box 912849, Denver, CO 80291-2849

Or in person using cash, credit card, or check:
Physical location: 5150 Snead Dr., Fort Collins, CO 80525

** For your convenience, we have a 24-hour drop box located in our parking lot.